Blind Concept was very quick to respond to our quote inquiry submitted online. They are very friendly, accommodating, and professional. Being an interstate investor, they made the process very smooth. I have already received compliments from my agent and the defect inspector who just happens to see my new blinds on how great they look. In comparison to the default supplier appointed by the builder I am very pleased I went with Blind Concept, they were onsite tailoring to my apartment needs and brought along a lot of samples vs 'here's what you get please ask no questions attitude'. Together we made the best decision for my apartment. Blinds are such an important feature of the space, I would not cheap out. It's liking being stuck with bad hair lol. Highly pleased with Rob, who is very patient, and Debbie who really takes the time to listen to your needs. I highly recommend them.